Search
Details about the Search user journey
Whenever the Assistant detects that the user is searching for items in the app, it will try to break down the search request into its basic components and invoke the
onSearch
callback associated with the search user journey. The callback looks like this:Android Native
React Native
Flutter
Web
Android (Deprecated)
SearchAppState onSearch(SearchInfo searchInfo, SearchUserJourney userJourney);
onSearch: async (searchInfo, searchUserJourney)
SearchAppState onSearch(SearchInfo searchInfo, SearchUserJourney searchUserJourney)
onSearch: async (searchInfo, searchUserJourney)
// This is deprecated and is kept here for reference only
SearchUserJourney.AppState onSearch(SearchInfo searchInfo, SearchUserJourney userJourney);
When this callback is invoked, the app is expected to:
- 1.Consume the details of the search request via the
SearchInfo
parameter. - 2.Fire the app's search request.
- 3.Finally, return the
AppState
along with the appropriateCondition
corresponding to the state that the app transitioned into
For example, for a given
onSearch
callback invocation, if the search completes successfully and the app transitions to a screen showing search results, the app would return theAppState
as SEARCH_RESULTS along with condition SUCCESS , as shown below: Android Native
React Native
Flutter
Web
public SearchUserJourney.AppState onSearch(SearchInfo searchInfo, SearchUserJourney searchJourney) {
// The searchItem will have the relevant part of the end-users search request
// and will automatically be in English, even if the user spoke in a
// different language.
String searchItem = searchInfo.getItem().getDescription();
// Launch SearchResultsActivity using "searchItem"
// ...
return new SearchResultsAppState(SUCCESS);
}
onSearch: async (searchInfo, searchUserJourney) => {
var searchItem = searchInfo.item.description;
// Perform UI operation using "searchItem"
// ...
searchUserJourney.setSuccess();
return SearchUserJourney.AppState.SEARCH_RESULTS;
},
@override
SearchAppState onSearch(SearchInfo searchInfo, SearchUserJourney searchUserJourney) {
String searchItem = searchInfo.item.description
// Update SearchResultsWidget using "searchItem"
// ...
return new SearchResultAppState(SUCCESS);
}
onSearch: async (searchInfo, searchUserJourney) => {
const searchItem = searchInfo.item.description;
// Perform operation using "searchItem"
// ...
searchUserJourney.setSuccess();
return SearchUserJourney.AppState.SEARCH_RESULTS;
},
The following are some examples of commands that could trigger this journey
- "Onions"
- "Show me onions"
- "3 kgs of organic onions"
- "Looking for fresho organic onions"
- "Searching for Maggi Instant noodles in grocery"
- "2 rs head and shoulders shampoo"
The parameter
SearchInfo
contains the breakdown of the original search request. Its structure is as described below: Android Native
React Native
Flutter
Web
Class SearchInfo {
public Item getItem();
public List<FilterInfo> getFilters();
public SortingInfo getSorting();
public Boolean isAddToCart();
}
Class Item {
public String getId(); // The ID of the item if set by the app or if Slang
// was trained with it
public String getCategory(); // The category that the user specified,
// eg "pharmacy" or "grocery"
public String getBrand(); // The brand name identified by Slang from what the
// user spoke
public String getProductType(); // The product type if any as identified by Slang
public String[] getVariants(); // The variants (like "organic") if any
public String getDescrption(); // The helper method to get back a fully
// constructed search string from what the
// user spoke
public Quantity getQuantity(); // The quantity if any is spoken by the user
public Size getSize(); // The size if any is spoken by the user
public Price getPrice(); // The price value if any spoken by the user
}
// When the user searches for something like
// 4 fresho organic onions 3kg
// This is how the SearchInfo parameter would be populated
{
"isSmartSearch": false,
"item": {
"brand": "Fresho Organic",
"description": "Fresho Organic",
"completeDescription": "Fresho Organic 3 kg onion"
"quantity": {
"amount": 4,
"unit": "UNKNOWN"
},
"size": {
"amount": 3,
"unit": "KILOGRAM"
},
"productNames": [
"onions"
]
},
"isAddToCart": true
}
class SearchInfo {
Item item;
bool isAddToCart;
SortingInfo sortingInfo;
List<FilterInfo> filterInfoList;
}
class Item {
String id; // The ID of the item if set by the app or if Slang was trained with it
String category; // The category that the user specified, eg "pharmacy" or "grocery"
String brand; // The brand name identified by Slang from what the user spoke
String productType; // The product type if any as identified by Slang
List<String> productNames; // The productNames (like "potato") if any
String description; // The helper method to get back a fully constructed search string from what the user spoke
Quantity quantity; // The quantity if any is spoken by the user
Size size; // The size if any is spoken by the user
Price price; // The price value if any spoken by the user
}
// When the user searches for something like
// 3 fresho organic onions 2 rupees 3kg in grocery
// This is how the SearchInfo parameter would be populated
{
"filterInfoList": [],
"item": {
"brand": "fresho organic",
"category": "grocery",
"description": "fresho organic onions",
"id": null,
"price": {
"currency": "INR",
"maxAmount": 3,
"minAmount": 3
},
"productType": null,
"quantity": {
"amount": 2,
"unit": "UNKNOWN"
},
"size": {},
"variants": [
"onions"
]
},
"isAddToCart": false,
"sortingInfo": {}
}
To illustrate, when the user says "Search for fresho organic onions", the following will be set in the Item object
- brand = "Fresho Organic"
- productNames = ["onion"]
- isAddedToCart = false
- completeDescription = "fresho organic onion"
The following
AppState
s are supported:- SEARCH_RESULTS (
SearchResultsAppState
): To be returned when the app performs a search and navigates to the search results screen. To indicate whether the search was successful or not, with a greater level of detail, please use the appropriate conditions. - ADD_TO_CART (
AddToCartAppState
): To be returned when the app performs an add-to-cart action. To indicate whether the add to cart was successful or not, with a greater level of detail, please use the appropriate conditions. - UNSUPPORTED (
UnsupportedAppState
): To be returned when the app is not ready to handle search yet. The Assistant will let the user know that the search is not yet supported by the app.
The Slang Retail Assistant provides a special
AppState
WAITING
that is common across all UserJourney
types for completing asynchronous operations within the callback. Refer to the Asynchronous Action Handling section for details of how to deal with asynchronous operations.The following conditions are supported for each of the
AppState
s supported by the AssistantApp State | App State Condition |
SEARCH_RESULTS ( SearchResultsAppState ) | TERMINAL CONDITIONS SUCCESS The search was successful ITEM_NOT_FOUND The item being searched could not be found ITEM_OUT_OF_STOCK The item being searched is out of stock FAILURE There was a failure while searching NON-TERMINAL CONDITIONS ITEM_NOT_SPECIFIED The item that needs to be searched has not been specified. |
App State | App State Condition |
ADD_TO_CART ( AddToCartAppState ) | TERMINAL CONDITIONS SUCCESS The search was successful ITEM_NOT_FOUND The item being searched could not be found ITEM_OUT_OF_STOCK The item being searched is out of stock FAILURE There was a failure while searching NON-TERMINAL CONDITIONS ITEM_NOT_SPECIFIED The item that needs to be searched has not been specified. ITEM_AMBIGUOUS There are multiple items available for the current searched item and has to be disambiguated. ITEM_AMBIGUOUS_FORCE_UI Stop the voice disambiguation process and choose the item via the UI/Touch interface. ITEM_QUANTITY_REQUIRED Quantity for the current item has to be specified. |
For example, to indicate to the Assistant that the particular item being searched was not found by the app, the app should do the following:
Android Native
React Native
Flutter
Web
Android (Deprecated)
public SearchUserJourney.AppState onSearch(SearchInfo searchInfo, SearchUserJourney searchJourney) {
String searchItem = searchInfo.getItem().getDescription();
// Launch SearchResultsActivity using "searchItem"
// ...
return new SearchResultsAppState(ITEM_NOT_FOUND);
}
onSearch: async (searchInfo, searchUserJourney) => {
var searchItem = searchInfo.item.description;
// Perform UI operation using "searchItem"
// ...
searchUserJourney.setSuccess();
return SearchUserJourney.AppState.SEARCH_RESULTS;
},
SearchAppState onSearch(SearchInfo searchInfo, SearchUserJourney searchUserJourney) {
String searchItem = searchInfo.item.description
// Update SearchResultsWidget using "searchItem"
// ...
return new SearchResultsAppState(ITEM_NOT_FOUND);
}
onSearch: async (searchInfo, searchUserJourney) => {
var searchItem = searchInfo.item.description;
// Perform UI operation using "searchItem"
// ...
searchUserJourney.setSuccess();
return SearchUserJourney.AppStates.SEARCH_RESULTS;
},
public SearchUserJourney.AppState onSearch(SearchInfo searchInfo, SearchUserJourney searchJourney) {
String searchItem = searchInfo.getItem().getDescription();
// Launch SearchResultsActivity using "searchItem"
// ...
userJourney.setItemNotFound();
return SearchUserJourney.AppState.SEARCH_RESULTS;
}
Based on the App State and the Condition that was set, the Assistant will speak out an appropriate message to the user. You can examine the default set of prompts configured for the Assistant through the Console and also customize it to your needs. Refer to the Customizing the Assistant section for details.
Last modified 5mo ago